What a great T-shirt!!!! The material is soft, comfortable and airy. The print is clear and the design very nice. My friends loved my Scarecrow PSL. I wore it for my kid's school Halloween activities. It was a hit!
Refund policy
Return Policy
We want you to love your purchase. That is our #1 goal.
Please note that we do not accept returns.
Apparel from BZDoesIt Designs are print-on-demand, which means that all products are unique and produced only once ordered. For that reason, we do not accept returns. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply change your mind.
However,
in case of a damaged product or a manufacturing error, contact us within 15 days of product delivery via email at sales@bzdoesit.com and include your order number and provide a clear photo showing the issue. There is no need to return the damaged product.
Exchanges and Store Credit Policy
Please note that we do not accept exchanges. We encourage you to carefully review product details and ask any questions you may have before making a purchase. Your satisfaction is important to us, and we appreciate your understanding of our return policy. If you have any inquiries or concerns, feel free to contact our customer support team for assistance.
Cancellations and Order Modifications Policy
Order cancellations and or modifications must be submitted in writing within 1 hour of order placement. After that time has elapsed, you may be eligible for a refund, exchange, or store credit. Please refer to those policies for more details.
Our cancellation and order modification policy does not apply to requests that occur outside of business hours.
Incomplete Orders / Missing Items Policy
Our Incomplete Orders/Missing Items Policy is designed to address and rectify orders that arrive with missing items or components. If such a situation occurs, BZDoesIt Designs will process a replacement for the affected items. The Incomplete or Missing Item Claim Window is set at 10 days, with the claim window for missing items starting from the date the order was marked as delivered.
Additional conditions apply to items lost or damaged in transit. To submit a claim, proof of purchase is required, and photo and/or video evidence may be necessary. Issuance of replacement orders will be held until BZDoesIt Designs can confirm that the order was sent out with missing items or components.
This policy does not extend to items lost or damaged during transit.
Chargebacks Policy
At BZDoesIt Designs, we strive to provide excellent customer service and resolve any issues that may arise. This policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you acknowledge and agree to the following provisions:
1. Contact Customer Support First:
a. If you encounter any issues with your purchase, we strongly encourage you to contact our customer support team first.
b. Our customer support representatives are dedicated to resolving any concerns or disputes in a timely and efficient manner.
c. We believe that open communication and collaboration can often lead to a satisfactory resolution without the need for a chargeback.
2. Chargeback Fees:
a. In the event that a chargeback is initiated without prior contact with our customer support team or is deemed to be frivolous or fraudulent, we reserve the right to charge a chargeback fee to cover administrative and processing costs.
b. The chargeback fee amount will be communicated to you before it is charged, and it will be deducted from any refund amount, if applicable.
3. Chargeback Validity:
a. A chargeback is an option provided by your financial institution to dispute a transaction and request a refund.
b. It is important to note that initiating a chargeback without prior contact with our customer support may lead to delays in resolving your issue and can negatively impact our ability to provide quality service.
4. Chargeback Investigation:
a. Upon receiving a chargeback notification, we will be notified by our payment processor or financial institution.
b. We will conduct a thorough investigation into the transaction, including reviewing order details, communication history, and any supporting documentation provided by both parties.
c. As we are beholden to timelines provided by issuing banks, the investigation process may take up to several weeks. We appreciate your patience during this time.
5. Resolution and Refunds:
a. If the chargeback is deemed valid and supported by sufficient evidence, we will comply with the decision made by the financial institution.
b. If the chargeback is resolved in our favor, any refund issued by us will be reversed, and the original transaction will be reinstated.
